BIG4 Launceston Holiday Park

Accessibility Information

• Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
• Use floors/coverings which are slip resistant, firm and smooth
• Use non-slip tiles in the bathroom or slip resistant matting
• Have grab rails in the bathroom
• Provide seating in common areas including reception area
• Caters for people who use a wheelchair.
• Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
• Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
• Have step free access to restaurant, lounge and bar
• Have step free access to the conference or function room
• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
• Have a wheelchair accessible toilet / shower and change room
• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
• Provide a choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.)
• Have step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length)
• Have a lever handle on the door (easier to use)
• Have enough space for a wheelchair to move around three sides of a double king sized bed (A pathway of 1200mm minimum width is required for wheelchair access)
• Have a kitchen area and desk which is accessible for a person at seated height or is height adjustable
• Have a wheelchair accessible bathroom (Entrance to bathroom must have step free greater than 5mm or a doorway threshold ramp not exceeding 1:8 for 450mm. Bathrooms dimensions must be no less than 2000mm X 2500mm. Have a hobless (step free) shower recess. Shower recess must have at least 1100 x 1100mm clear area for wheelchair access (no door). Have a slip resistant fold down seat or fixed seat in shower .Seat must be at least 900mm long.)
• Have a lever handle on bathroom door
• Have grabrails in shower recess (can be removable and height adjustable)
• Have a handheld shower hose (should be at least 1500mm long)
• Allow space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required)
• Provide grabrails provided adjacent to the toilet
• Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
• Train your staff in communicating with people with learning or behavioural challenges
• Use Plain English / easy read signage and information (includes menus and emergency information)
• A quiet space is available at the venue/ facility
• Caters for people who are deaf or have hearing loss.
• Train your staff in communicating with people who are deaf or have hearing loss
• Caption all entertainment (TVs, live shows, performances)
• Have TVs with captioning option
• Have visual alerts for emergencies (Include flashing light)
• Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)
• Caters for people with high support needs who travel with a support person.
• Have twin beds available on request
• Have rooms which are interconnecting
• An access and inclusion statement is available on the business website.
• https://big4launceston.com.au/accreditations-positive-impact/
• Caters for people with allergies and intolerances.
• Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
• Use organic (chemical and fragrance free) cleaning products
• Use organic (chemical and fragrance free) deodorisers in public areas and rooms